
hen David Alexander told one of his ultra high-net-worth (UHNW) clients he had saved her more than £1 million a year in bank charges alone, he expected her to be cock-a-hoop.
As an experienced wealth manager to the super rich, he was used to rescuing clients who had been taken for a ride by banks, lawyers and other hangers on – but the seven-figure sum was quite the stellar saving. Delivering the good news to the multi-millionaire divorcee over an expensive glass of red wine in her immaculate Mayfair apartment, however, taught the former grammar school boy from Stoke-on-Trent one of the most salient lessons of his career.
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