RE: Tech Support...

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Tech Support...

in help •  7 years ago 

Your wallet is NOT stored on your computer, but in the blockchain. So long as you have backed up your keys, especially your master key, somewhere that is secure, inaccessible to anyone but yourself, and recoverable to you once you change the OS, you will still be able to access your account and your wallet. You can claim rewards anytime, it makes no difference. If you lose your keys, you lose your wallet, and your rewards, claimed or not.

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