So I wanted to start my first cloud mining operation. so I setup an order for .06 th /s which was .033btc sent the coin to address given. Got back on Genesis mining the order was gone. now after 18 hrs no response from Genesis Mining. So What should I do?
Genesis Mining took my money
8 years ago by kcchampion (44)
$0.08
- Promotion Cost $0.01
- Past Payouts $0.08
- - Author $0.07
- - Curators $0.01
Genisis Mining worked it all out, they are awesome. i feel bad for doubting them. but 24 hrs no reply seems a little long. but they got me online and mining.
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Hi kcchampion, Genesis Mining is going through maintenance right now trying to get the payouts working as soon as possible. They most likely have a lot on their hands and will eventually get to your ticket. I created a ticket 2 days ago and no response. Don't worry they will fix your problem.
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Yeah, they all ready got me up and running. Yeah I know that they are doing some maintenance and plus with all the stuff on 8/1. I know that they have tons on their hands right now.
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So I have had 2 tickets open for a day now, so I write them an email and they just open me a new ticket.....Really what the fuck....i hope it's only because of the weekend. but damn you would think someone would be there since it's a million dollar company.
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