Introducing the TYPO3 Help Desk Extension, your all-in-one solution for ensuring customer satisfaction and streamlining support services. With this user-friendly extension, you can effortlessly create a robust support help desk with Support Tickets, offering your customers quick and efficient assistance.
TYPO3 Help Desk Extension gives you complete control over your support system. And the best part? It's now fully compatible with the latest TYPO3 Version 12, ensuring that you stay at the forefront of TYPO3 technology.
Top Key Features of the TYPO3 Twitter Extension
Unlimited Support Tickets and Agents
Help Desk extension empowers you to transcend limitations when it comes to agent profiles and ticket management. With the ability to effortlessly handle an infinite number of tickets and you can seamlessly address inquiries with precision and finesse.
Dedicated Help Desk Dashboard
offering seamless control over tasks such as modifying and overseeing ticket statuses, assigning tickets, conducting ticket searches with advanced filters, crafting custom tickets, managing reviews, and swift access to ticket settings
Customizable Support Form
Empower your support system with tailor-made interfaces using our customizable support forms. Create multiple forms to Create to diverse needs, enhancing user experience. Benefit from multiple attachment fields for comprehensive information collection. User-friendly registration and login pages streamline the process, while Google Recaptcha ensures security.
Automated Triggers and Workflow Enhancements
Our TYPO3 Help Desk Extension incorporates powerful "Triggers & Automation" features to streamline your support processes. Automate actions like notifying users and agents via email upon new ticket creation, effortlessly assigning tickets to the appropriate department agents, and allowing users to define custom ticket statuses and category assignments.
Help Desk Support Pop Up
With this feature, visitors can easily submit quick tickets directly through the widget, ensuring effortless communication. Meanwhile, administrators gain control and efficiency by seamlessly managing and addressing these submitted tickets via the Help Desk Dashboard.
Conclusion
In conclusion, the TYPO3 Help Desk Extension is the ultimate tool for enhancing customer satisfaction and optimizing support services. Its compatibility with the latest TYPO3 Version 12 ensures that you are equipped with cutting-edge technology.
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