The Bireuen Regency Government, Aceh Province in early 2025 won two awards. Most recently, it received the 2024 public service compliance award from the Republic of Indonesia Ombudsman.
This award was presented by the Head of the Republic of Indonesia Ombudsman, Mokhammad Najih, SH, MHum PhD to the Acting (Pj) Regent of Bireuen Jalaluddin SH MM.
The awarding ceremony for the 2024 service compliance assessment award to the Regional Government in Aceh took place at Anjong Mon Mata, Banda Aceh, Tuesday (1/21/2025).
Bireuen Regency received the highest level of compliance award with a score of 91.53 highest quality green zones, the previous year with a score of 88.53 highest quality green zones.
When receiving this award, the Acting Regent of Bireuen was accompanied by the Acting Assistant for General Administration, Head of Organizational Division and 7 District Work Units (SKPK) that were assessed.
The seven SKPKs that were assessed were the Social Service, Education & Culture Service (Disdikbud), Investment and One-Stop Integrated Service Service (DPMPTSP), Health Service (Dinkes), Kuala Health Center and Kota Juang Health Center.
Another award, said Azmi, was received by the Bireuen Regency Government on January 17, 2025 from the Minister of Investment and Downstream/BKPM. This award with a very good predicate was for the assessment of the performance of the One-Stop Integrated Service and the Performance of the Acceleration of the Implementation of Regional Government Business in 2024.
The two awards were obtained thanks to the participation and support of all OPDs and various other elements. In addition, information was also obtained by the field team, so that the final results of the assessment received good marks and received awards.
Head of the Ombudsman RI Representative Office for Aceh Province, Dian Rubianty, SEAk., MPA., explained that the process of assessing compliance with public service standards had begun since February 2023.
"The assessment process includes collecting service data from all districts/cities as well as technical guidance. After the service data was collected, in November the Ombudsman input the values into the system," explained Dian.
Acting Governor of Aceh, Dr. H. Safrizal ZA, M.Si, expressed his appreciation for the improvement in the quality of public services demonstrated by the regional government in Aceh.
Safrizal emphasized the importance of public services as a real manifestation of the government's presence in meeting the needs of the community. He stated that the compliance predicate given by the Indonesian Ombudsman is not only an award, but also a reminder to continue to improve the quality of service.
"Public service is the most real manifestation of the government's presence in people's lives. This predicate is not just an award, but also a reminder that there is still a lot of room to improve for the welfare of the people," said Safrizal.
"Maintain this achievement. Take steps, create strategies so that we can continue to provide the best to the community."
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