Contest: "The Customer Is Always Right."

Hi fellow steemians, I'm so glad to also partake in this wonderful contest. To begin with, not long ago an angry young boy came to our groceries store to buy a corn dough and in fact, the kind of entrance he made was very exasperating. He entered whiles I was sitting down and so I stood up and gave him what he was buying. After making a few steps as soon as he took his balance still in anger, the black rubber got thorn and all his dough fell in the dust. Guess what? This young man started blaming me for making the dough fall into the dust. Meanwhile, I had nothing to do with that. So he started yelling still in the anger he came in with and all I could do, was to keep quiet😔. I could have retaliated, I could have shown him I had feelings too but instead, I held back, thinking of the consequence of that action.

I quickly run to him, took all the doughs from the floor, cleaned it for him, inserted it in another black rubber and handed it over to him and he left. It's not easy to be a customer and it's also not easy to be a seller too.

The phrase "the customer is always right" simply means that the customer has all right to enjoy the satisfaction his needs since they have the ability to build and to destroy your business. There are so many instances where I had to ignore my feelings and happiness, just to make customers satisfied. But the truth is, I've also been to many shops and just a few of them used this principle in the care for customers.

From my point of view, I think although it's good to make use of this principle, some customers does not even recognize your efforts to satisfy their needs. Some even treat sellers anyhow because when we assume the position of a customer, we think we're "always" right.

I propose that we change some part of the phrase. Yes! We have to eliminate the "always" from the phrase because when the customer gets to know that he is right, but not "always", it will help favor both sides. Giving more authority to the one who already has authority can be dangerous because of how he/she can treat others, and that is how it is in the case of sellers and customers. In this aspect, sellers assume the role of servants and customers, the masters. So it would be better if sellers also has a right to enjoy.

Both customers and sellers are two sides of the same coin, one cannot do without the other, so why don't we be fair to both? Why make the customers "always" right even when it's obvious that they are wrong? That always word must be eliminated for customers to know they also got limit and by so doing, both sides will try their best to walk on the right path without giving anyone any lasting emotional scars.

I'll take opportunity to express my utmost gratitude to administrators and moderators of this platform most especially to @simonnwigwe for this interesting initiative. I'd also like to invite @investegg and arbol to participate in this contest.

Thank you all for reading my write-up.