Éric Larchevêque, is the founder of the Bitcoin Ledger wallet hardware manufacturer, recently through social networks he stated that the company is going through a crisis with the new update of the Ledger Recover service.
The distinguished businessman could not stand it and went to the social network Reddit his opinion on the matter and gave his opinion on the matter, expressing that there was a communication error clearly between the member of the company and it was a clear error in the presentation of the new product.
“The harsh reality is that many experts have criticized the release of the new feature, but the reality is that nothing has changed in its operation, the security mode remains the same before knowing that Ledger Recover existed,” Larchevêgue wrote."
— Wrote Larchevêgue.
Referring to these implies that everything remains the same as before, as he says below *"The good thing about this method, he details, is that it is very good, but the bad thing is that it is not open source." *
He also declared that the Ledger device has a high security system since its firmware is one of the most secure that exists in the blockchain security industry.
“I am devastated to enter this subreddit, which I created nine years ago, to see images of burning Ledger wallets, insults and lots and lots of anger. I'm honestly on the verge of tears."
— Éric Larchevêque, co-founder and former CEO of Ledger.
He added that in the first days of the company, very few people trusted the Ledger device, but as time passed, more people began to trust it, since they were becoming familiar with the product we were offering.
In his reddit account, he talked about many things related to the company in its beginning, about the role that the firmware will play to keep the seed safe in case of theft or loss, and he added that at first it was hard for the company and it was hard to lift it, but The new administration has been in charge of spoiling everything.
My mistake as CEO was probably not being strong enough in explaining the security model, but there comes a time when you give up because people don't care at all."
— Éric Larchevêque, co-founder and former CEO of Ledger.
Something that greatly disappointed the businessman is that users on social networks reacted negatively, without giving the product offered by the company a chance, they only attacked with criticism without knowing exactly the functions that Ledger recover will perform.
Finally, he assures that the arbitrary method of extracting a seed phrase is the same as always, with the difference that this time it will be through the cloud, the seed recovery with the Ledger device is something easy but the company wants to offer something new and innovative.
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Ledger Recover continues to provide the same confidence and security as always with the only difference that now we can recover our seed in the cloud if we want to use that function, each one is free to make their own decision on how to save their seeds, criticize them can be constructive since Ledger's mistake was due to the fact that they didn't know how to express the new function well but they recognized their mistake.
| Source information: |
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- https://www.reddit.com/r/ledgerwallet/comments/13layt7/my_personal_view_on_the_pr_disaster_from_a_ledger/
- https://www.reddit.com/r/CryptoCurrency/comments/13kdusd/hardware_wallets_here_are_the_facts/
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