It is a good question. Here, it is asking about customer experience whether to serve takeaway or dine in customer first. In my opinion, a restaurant owner must use a POS app so that they do not face such issues. Y the Wait is one such food ordering app. This digital waiter app is available with a free POS app. So, you can start food delivery, takeaway and contactless dine in at your restaurant at ease with Y the Wait. The main benefit of using this mobile application is that there is no need to pay a hefty commission per order. The company just charges 4% commission fees per order. I recommend you to use these types of online food ordering app and give same priorities to all types of customers.
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But isn't there a possibility for the restaurant owner to give preference to a latter customer despite the app when there are too many orders pending? The app cannot prevent him from doing so, isn't it?
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