When you are trying to call someone via telephone and that person is trying to do the same, what happens? The communication path is interrupted and the connection is not established. Surely it has happened to you on more than one occasion, that after chatting with your friend for a while, for some reason the call is "dropped". Then, you try to call each other again (unknowingly, at the same time) but you can't, the line sounds busy or disconnected. When they manage to communicate, they find out that they were calling each other at the same time and for that reason they were unable to connect. What must happen for a telephone connection to be made? One of them waits and the other tries.
Something similar happens when two people want to communicate face to face, and they both talk at the same time. There will be no effective communication, even if you invoke all the gods of the Greek Olympus or the Roman Pantheon. In order to connect with another person it is necessary that you are silent, that you listen attentively and actively, or that the other person is the one who does it and you express yourself in an equally appropriate and effective way.
It is curious that we can understand technology, but we forget this in our daily life and when trying to resolve a difference with people. That is why I invite you to remember that if you want to improve your communication with others, the ideal is to follow the following recommendations:
- Don't talk, don't interrupt, don't try to "call. Wait for the other person to communicate. On your part also communicate, but through silence and your ears.
- Listen and quiet your mind. Stop thinking about what you want to say. Don't argue silently about what you are being told. Pay full attention, try to understand the other, connect with the speaker. Shut up your thoughts, unless it is to empathize with your interlocutor.
- When you speak, do it to connect, not to hang up. Don't exercise your sacred right to speak and be heard to sing to your listener, but rather to create a soft melody that allows you to empathize with them.
"To speak, connect and transmit,
the first thing to do is to be quiet, listen and receive".
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G. S. Bilbao
Blogger | Speaker | Voice over
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the first thing to do is to be quiet, listen and receive".
Source cover image
Source image 2 - Edited with PowerPoint
Fuente imagen 3: Diseño propio con Inkscape
G. S. Bilbao
Blogger | Speaker | Voice over
It reminded me of the rules of the good speaker, now it would be "the rules of the good speaker-listener on the phone", it is true that sometimes we are desperate to connect the call and we lose time being busy with that, thanks for sharing it
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At of all the skill listed above I love that listen, alot of us find it hard to sit down and listen to what others have to share or say to us we are always in a rush to talk.
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