Due to a downtime experienced by our primary payment processor that lasted for approximately 20 hours from approximately 21:00 30-05-2023 to 17:00UTC 31-05-2023, some automated functions were affected and these includes all 30% deposits made within these time frame.
Our team has been working tirelessly to develop, test and deploy a patch for this issue and we are happy to announce that the patch has successfully been deployed.
All the users affected by this event would be contacted via email, we are deeply sorry for every inconvenience this might have caused.
If you have a further questions or enquirers, don’t hesitate to reach out to our Livechat support agents, we would be happy to answer your questions!.