I was reading your post and feeling like you where speaking about something I am familiar with, but I couldn't quite put my finger on what it was. Than with the following sentence I knew.

"It is acknowledging that the problem occurred within ourselves and by forcing others not to speak things we find offensive we are not solving the actual problem."

Really to me your whole post is about Education. A maturity of mind that requires the active participation of the mind being educated. Yep the problem is occurring within our selves.