To get ISO 20000 certification you have to follow step which are as follow:
I can suggest one exam process for ISO 20000 lead auditor certification :
There is no such recommended experience required for getting this certification. Although your ITSM basics should be clear.
You will need to seek out certification training from a personnel certification body and perform the required auditing time via shadowing other auditors.
ISO 20000 Lead auditor certification generally requires tertiary education plus two years of work experience as a lead auditor in training
EXAMINATION:
There will be a multiple-choice exam of 40 marks.
You need to acquire 26+ marks to clear the exam.
If you fail, you can retake the exam after one day.
In case a Participant does not score a passing percentage then they will be granted a 2nd attempt at no additional cost. Re-examination can be taken up to 30 days from the date of the 1st exam attempt.
After the completion of ISO 20000 auditor certification, participants will have:
Better career goals.
Proven ITSM skills & understanding.
In-depth understanding of IT Service Management & its implementation.
Ability to design the ITSM structure of any organization.
Working along ISO 20000 principles and service management best practice also offers internal benefits for your organization, because the standard is all about supporting clients with adequate services, while providing these services as efficiently as possible.
Achieving ISO 20000 auditor certification can help your organization improve its services, create a framework for independent assessment and demonstrate an ability to meet customer requirements.
I can recommend one of ISO 20000 lead auditor certification which was recommended by one of my colleagues in my organization. He referred me to get ISO 20000 certification from GSDC. Where you will be provided with certification and training.
If you are wondering where to begin this journey? Then you should check the iso 20000 lead auditor certification
GSDC's certification is aimed towards sharing a deep understanding of all the iso 20000 auditor certification
The purpose of iso 20000 lead auditor certification qualification is to confirm that a candidate has sufficient knowledge and understanding of the benefits of this certification.
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