Let us discuss why ISO 20000 certification is required through the following point.
ISO 20000 lead auditor certification gives you the methodology and the framework to help you manage your ITSM, while allowing you to prove your company follows best practice. With the requirements of the standard you will achieve best practice, helping to improve your delivery of IT services.
ISO/IEC 20000 is the international standard specifically for IT Service Management. It describes an integrated set of management processes which form a service management system for the effective delivery of services to the business and its customers.
This standard helps organizations to develop their IT procedures and improve effectiveness.
Achieving ISO 20000 auditor certification can help your organization improve its services, create a framework for independent assessment and demonstrate an ability to meet customer requirements.
It also gives your organization a competitive advantage, as it demonstrates your reliability and high quality of service.
It enables IT departments to ensure that their ITSM processes are aligned with both the needs of the business and international best practice.
The ISO 20000 standard helps organizations benchmark how they deliver managed services, measure service levels and assess their performance.
ISO 20000:2018 Lead Auditor Certifications main objectives are:
To explain all the processes of the ISO/IEC 20000 Information Technologies Management System Standard.
To provide all relevant implementations and sample works according to the institutions/organization requirements.
Teaching the participants to design, analyze and implement the requirements of an effective ITSM in compliance with the standard requirements in a step by step manner.
I can recommend one course of ISO 20000 lead auditor certification which was recommended by one of my colleagues in my organization. He referred me to get ISO 20000 certification from GSDC. Where you will be provided with certification and training.
For more info visit:
https://www.gsdcouncil.org/certified-iso-20000-lead-auditor?utm_source=Quora%20and%20Other%20Forums