The Lego rescue

I've just received a notification from Lego advising that a missing part from my Landrover set has been dispatched to my door. I'm pleased, as now the build can resume and I can get the vehicle on the road off the road and into the rough stuff sooner! Boom!

Lego has an excellent customer-service department and are quick to replace missing parts free of charge which is really nice; I assume it's factored into the cost of their products of course, but it's nice to have that support.

I got a message from @brickmanbrad a couple days ago saying how unusual it was that I have the missing part and that it's happened on two sets in a row. He suggested that I check the bags (when un-bagging the parts) in which the pieces are packaged up in as sometimes parts can hide in the corners - I get it, and agree. I have to be more diligent. The thing is that when I opened this particular set one of the plastic bags was split and parts were loose. I actually wrote about it in a post.

You can read that earlier post here however I've quoted the paragraph below for you.

I've got some concerns about missing parts also as when I unboxed the set one of the small bags was slightly open and there were some loose parts in the box. I'm hoping it merely happened in transit and the pieces I collected inside the box are complete. Time will tell I suppose.

The Lego I'm doing isn't the same as the stuff I had as a kid - That was more basic. Lego Technic is much more involved and the parts are therefore more specific and purpose-made. I guess over time I'll gather a few spares here and there but for now a missing part, even one as small as the one in this image, brings me to a grinding halt. (This part is about the same size as a micro phone sim.)

I've been really pleased with Lego, their response-time and the way in which they handled my issue, twice - I can only assume they do the same for all. I'm not sure if I've missed a part, left it in the plastic by accident, and will be extra careful with my next set, the Mack Anthem, however it feels good to have that support - In this day and age it's rare I think.

The next Lego post I do will be to show off the finished product which will be cool. I'm going to off-road this vehicle in the field, and video the expedition, so I hope that comes out as per the vision my brain has of how it will look - It should be coo! Time will tell. Either way, this build has been good fun so far and with only stage 4 to go it won't be long until it's complete.

Stay tuned.

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Design and create your ideal life, don't live it by default

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