I just want to share some quote I have been living with.
We have to two ears so that we could listen more and one mouth as to speak less.
Sometimes, when people talk to us we just hear them but we do not listen. Listening is very different from hearing. The first word means that we perceive what they are telling us and the latter is a mere sound that passes from one ear and out to the other. We might be looking at them but in reality we are thinking of what next to reply to them. To be a good listener it takes a lot of an open mind. It is actually a talent. Well, that is my opinion. It is difficult to listen especially when you do not want to hear what the other person is saying.