they are facing some security threats and heavy DDos attack so payouts were freeze as soon as they are fixed with the security enhancement they will be releasing the payouts ...not to worry ....marco streng is a genius man ..he will not allow to happen anything wrong in genesis mining ... I do also have payouts pending but I am confident to get payouts ....
RE: How I built a bitcoin empire - Marco Streng
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How I built a bitcoin empire - Marco Streng
Well, first they tell us, that they cannot pay out because of the BTC fork. Uhm, why don't they payout my XMR and ETH then - this shouldn't be affected. I waited... A few days later ... "sorry, we had some security problems.... within the next 48 hours you get everything...." nothing happened... so on... so on...
Every time a new excuse and a new broken promise.... for several weeks now!
As an answer to one ticket, they told me, that I got XMR paid out on day X.... that was not true, I send in a new ticket, which has pending status for 14 days now...
How can I trust a company, that lie into my face and owes me more than 45 days of XMR ?
No, that company is not trustworthy anymore.... maybe I will upgrade my contracts, but for that, they need to stop lying, and paying out as promised!
At present HashFlare turned out to be much more reliable and trustworthy with a better customer service.
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