Before and now

In the age of technology and the impact of multiculturalism in our communities, the cultivation of communication skills is increasingly necessary. However, the vast majority of citizens behave non-verbally and intuitively, following the acquired cultural patterns and giving all the prominence to the word. We express ourselves non-verbally, but we still need to know the technique and knowledge to decode the messages of others and adapt our messages according to what we want to convey.