Internet Disconnected Only 1 Minute, This Luxury Hotel Apologize to Visitors

Tokyo - Culture of shame in Japanese society often makes other countries become reluctant.

In November, for example, the management of Tsukuba Express had apologized because the train departed twenty seconds faster.

Recently, a letter from the Palace Hotel in Japan became viral because it contained an apology. The cause is an internet connection that must break for one minute at 4 am.

The following letter is written in two languages, Japanese and English:

Warning Internet access interruptions in the living room

To Guests,

Due to Emergency electrical usage, we will interrupt internet access for approximately one minute starting at 4:00. on Thursday, April 14th.

We apologize for this inconvenience, and will greatly appreciate your esteemed understanding.

Please do not hesitate to contact us if we can provide any assistance on this issue.

Reflecting from the dead internet event at the hotel, it is only natural that the Japanese society embraces a culture of shame that is so strong.

To note, the culture of shame in Japan was derived from the culture in the era of ancient samurai.

In the samurai era, the term seppuku (or harakiri) is known as the way a person ends his life when his honor is lost.

Quoted from Psychology Today, John C. Condon, a cross cultural communication expert, writes that suicide in Japan is a way to be responsible for bringing shame to a group.

Such suicide shows that Japan is very worried about what others think.

For example, in 2015, some people in Japan are even emotionally against two of their citizens who are prisoners of ISIS.

The Japanese public assumes the two men have brought themselves into trouble and should not be redeemed with state money.

There has also been a case of PM Yukio Hatoyama who resigned just eight months since taking office. Yukio Hatoyama chose to resign because he could not keep his promise during the campaign.

"I apologize to the law makers as well because it causes big problems," he said.

To note, the Ministry of Health in Japan has taken serious steps to reduce the suicide of its citizens.

According to a survey conducted by the Ministry of Health, Labor and Welfare, Japanese adults who think about suicide are 23.6 percent by 2016. That number is up from 19.1 percent in 2008 and 23.4 percent in 2014.

The ministry hopes to find a number of ways to address deep-rooted issues that make a person more at risk of suicide.

In October 2017, the Ministry of Health distributed 3,000 questionnaires to 3,000 men and women aged 20 years and older across Japan.

According to the results of a valid survey, as many as 36.7 percent of respondents who think to commit suicide, overcome the desire by spending time on hobbies or work.

Meanwhile, 32.1 percent of respondents said they felt themselves much better by discussing issues with those around them.

However, 46.9 percent of all respondents said they hesitated to ask for consputations or seek other help while being worried or stressed out.

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