If you are a regular Flipkart shopper and have chosen the Flipkart Pay Later payment option, you might be wondering how to close it. This option is popular among those who prefer to make monthly payments for their purchases and want to avoid going through the transaction process each time they buy something from Flipkart.
However, this option is currently available only for eligible customers. So, if you are not using this option, you should first check your eligibility by visiting your Flipkart profile.
You can use the Pay Later option through your Flipkart Active Account, which is managed by IDFC First Bank Ltd. You can also view it on your CIBIL profile. In this important article, we will guide you on how to permanently close your Flipkart Pay Later account.
How to Close Your Flipkart Pay Later Account Permanently
Access Your Flipkart Account: First, log in to your Flipkart account using the email/phone number and password you used to create it.
Go to Flipkart Help Center: Once logged in, navigate to the Flipkart Help Center, which is typically located in the upper right corner of your account.
Locate the “Chat” or “Call-back” Option: This is a crucial step. On the Help Center page, find the “I want help with other issues” option. Tap on it, then select ‘Other’ from the dropdown menu. Tap on ‘Other’ again to reveal the Call-Back option.
Request a Call-Back: After requesting a call-back, you should receive a call from a Flipkart Customer Representative within 5 to 10 minutes. Ask them to assist you in deactivating your Flipkart Pay Later IDFC Bank account. Make sure to specify that you want your account permanently closed, not just temporarily deactivated.
Account Closure and Timeline
When you initiate the chat or request a call-back, your Flipkart Pay Later account will be in the process of being closed within the next month. Be patient! Soon, this closure will be noted as “closed” on your CIBIL report, typically within the next 2-3 months.
Send Email for Closure Request
If you are still unable to figure out how to close your Flipkart Pay Later account, you can alternatively send an email from your registered email address to “[email protected]” with a clear request to close the account.
Following is an example of an email format you may follow:
“Request to Close Flipkart Pay Later Account.”
How to close Flipkart pay later IDFC first bank
When you send them an email, one of their representatives will either respond via email or call you on your registered phone number. Please note that sending an email is an optional method, so it doesn’t guarantee a response or that your account will be closed. It’s preferable to use the Help Center method as your primary approach for deactivating Flipkart Pay Later.
Try Contacting RBI Ombudsman
The Reserve Bank of India’s Ombudsman is responsible for resolving complaints and concerns related to financial services, including your Flipkart Pay Later account. You can present your issue to them and explain the situation along with the steps you have already taken.
Just ensure that you have provided all relevant information and have been diligent in addressing your complaint with the primary officer before reaching out to the Ombudsman.
Things to Remember Before Closing Your Flipkart Pay Later Account Permanently
Before closing your Flipkart Pay Later account, make sure to clear all outstanding dues to facilitate a smooth closure process.
After closing the account, you should receive a No Objection Certificate (NOC) from your Flipkart Pay Later lender (IDFC First Bank) within 2-3 weeks. If you do not receive it, don’t hesitate to inquire through the Flipkart Help Center.
Keep in mind that closing your Flipkart Pay Later account is irreversible. Once closed, you will not have the option to reapply for Flipkart Pay Later.
Closing your Flipkart Pay Later account may seem like a small step, but it involves important considerations. We hope this guide on “How to Close Flipkart Pay Later” helps you successfully close your account.
FAQs (Frequently Asked Questions)
Q1. How can I check if I am eligible for Flipkart Pay Later?
To check your eligibility, visit your Flipkart profile and look for information about the Pay Later option.
Q2. How can I permanently close my Flipkart Pay Later account?
To close your account permanently, go to the Flipkart Help Center, use the ‘Chat’ or ‘Call-back’ option, and request the customer representative to close your account.
Q3. What should I do if I am unable to close my account?
You can request account closure by sending an email to [email protected] or by contacting the RBI Ombudsman.
Q4. What should I keep in mind before closing my account?
Ensure all outstanding dues are cleared, wait for the No Objection Certificate (NOC), and understand that closing the account is irreversible and you will not be able to reapply for Flipkart Pay Later.
Q5. What will be the impact on my CIBIL score after closing my Flipkart Pay Later account?
After the account is closed, it will be marked as “closed” on your CIBIL report, usually within the next 2-3 months.
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