I LOST 71,000 of my XRP on Hitbtc, and here's what happened...

in ripple •  7 years ago 

hitbtc-main.jpg
Trading crypto can be messy. I have been trading for 2 & 1/2+ years and I still make mistakes.
About 6 weeks ago I SENT 71,000 XRP to hitbtc (a very popular exchange) without a destination tag.

If you’re familiar with how ripple works you know what that means...

Anxiety!!!

A destination tag is a 9 digit figure that is unique to your wallet. Destination tags specify the source from which the payment is coming from. It’s how your specific transaction is traced back to you. It allows multiple users to utilize a single address. These tags are VERY important. If you send money without one, it is very easy for your money to get lost, and in some circumstances won’t be returned. Typically, the exchange or wallet you send it on is able to go back in and retrieve it for you, but that doesn’t mean they have to (or that they will do so in a timely manner)

After WEEKS of worrying, multiple support requests, back and forth support messages with support, Facebook messages, and posts to hitbtc I finally received my 71,000 ripple BACK!

hitbitsnip.PNG

I was lucky to get my ripple back. The moral of the story is DO NOT SEND UR RIPPLE W/o a destination tag!!!! hitbtc it has become more credible in my book, due to them fixing my mistake.

Authors get paid when people like you upvote their post.
If you enjoyed what you read here, create your account today and start earning FREE STEEM!
Sort Order:  

Glad your funds were able to be recalled!

Good :

Lucky you got your funds back! I was also skeptical about HitBTC until I had a similar issue. During the 'crypto-kitties' hype the Ethereum & erc-20 wallets were acting funny. After sending some ETH it literally disappeared in front of my eyes while transferring from the 'main account' to the 'trading account'. I spent a few days back and forth with support and they eventually credited my account. They were pretty helpful and responsive.

Hey I follow you on Insta and on your beach photo you had a steemit jumper so I had to find you on here :)
Keep up the good work @cryptomodel

sure i think hitbtc is a grat place to trade !plus youre lucky ! pura vida thanks for the tips on ripple

Interesting story! I've wondered about this sort of thing. Will keep in mind.