The manager is always being watched. The rest of the collaborators, by their very nature, end up following the behaviors that come to them from above. Therefore, managers have to ask themselves: What is the behavior model that I represent for my employees? Hence, the manager knows how to answer questions such as: How can I communicate more effectively with my collaborators emotionally?
RE: HOW TO BE A PERSON OF INFLUENCE
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HOW TO BE A PERSON OF INFLUENCE