Help Scout - Collaborate with your customers and achieve goals

in steemhunt •  6 years ago 

Help Scout

Collaborate with your customers and achieve goals


Screenshots

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Hunter's comment

Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.
Source

Help Scout is a web tool which is very useful for business organizations, it gives a shared inbox where you can reply to your customers and also their feedback and resolve any issue regarding to sales and your company. You can easily design documents and attached to the emails and chat. It also provide a reporting tool where you can save statistics of overall data of your company. One of the best thing is that it provide integration with popular tools like shopify, slack, mailchimp and other tools.


Link

https://www.helpscout.com/



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Great took to increase customer engagement and turn propesctive customers to actual ones and onetime customers to repeat customers. Capitalism has turned away attention of companies to shareholders but the two most important things to a business are great employees and sticky customers. Nice hunt.

High level Support becomes more and more important to distinguish from the competition. Therefore Customer Care personal shall have access to the right tools with the right channels to interact with their customers and even prospect customers. Whilst large companies create their own solutions, generally require to integrate with other systems in their organisation, the single person product company, to small and even medium enterprises (SME) will benefit from simple to use, online tools like this producthunt. Maybe the Steem based services should also start using it; Makes getting support from them when we need, much easier than the methods they implement today. @steemhunt, also something for you guys to start using?

@afzaal4, this is a cool hunt. This is great for us who are in the internet business and constantly talking to our clients. Now I can put everything in one place. Great to know Slack and mailchimp can also be integrated here which is great because I use both of these for my business. I am going to try this out to make communication more efficient for myself and for my customers instead of just replying them via emails. Great hunt.

A great tool to keep in touch with your customers as they are vital to your business and you should always listen to them. This too allows you to mail and chat with your customer and fulfill their requirement's.
Nice hunt

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I am interested in these kinds of tools because of my occupation and the features are pretty good. Collaboration is very important for companies and Help Scout will be very useful. Thanks for sharing this hunt.

I don't understand the app, is that you have to register your members and customers on the app to reach them or just nothing ?
It is a self replying app since it reply to all customer

Indeed this is very important to business organizations.
They will really benefit from it.
Thanks for sharing this hunt with us all

It is very nice and useful product for customer to achieve the goals through a team work and collaboration. Good hunt.

Help Scout is the most ideal approach to supervise correspondence with customers. It is productive and natural work, which saves time in a group and manages our exchanges. Help Scout allows the group to process customer requests cooperatively and efficiently. The user interface makes it easy to see pending cases, just like your partner's cases, so it's easy to take over if someone is out of the workplace.

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