CHANGELLY STOLE $375 from me ! Its been over 2 weeks and they haven't responded to my emails

in steemit •  7 years ago 

Changelly has $374 of my money and they wont answer my emails. I tried transferring 0.13717766 BTC to XDN and the transaction took over 24 hours and then I got this message : Sorry! The transaction was not completed.

the transaction ID is : ff2ea354fc14

This is ridiculous. Its not just the fact that they STOLE my money. They won't even respond to my email. I've been trying to get a hold of them since June 5th . I even sent them a screenshot of the error message.

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Did this happen to anyone before? if so, what did you about it?

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I have used Changelly a lot and never had a problem.

  ·  7 years ago (edited)

Isn't there a refund address you input in case of a failed transaction on Changelly? Only used it couple of times without a hitch, Shapeshift and their customer service been golden for me. It just might also be that good old Bitcoin is just taking it's time, though there's only 13k transactions on the backlog, so I doubt that's the case.... I'm pretty sure you'll get your response, just takes time sometimes...

Could it be US gov interference with Bitcoin....they do hate it and are trying to make things a difficult as possible for US based exchange services, and especially any US Citizen wanting to ex to/from BTC.

I am waiting for a response from a transfer as well, never had issues before, but ya, recently 1.