Steemit signup sms-service bug

in steemit •  6 years ago  (edited)

Is the Steemit signup process bugged?

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Last week, I tried assisting an analyst I found with his signup process and we got stuck at the SMS-service point for confirmation of mobile number.

Now, for about 12 hours I've been trying to assist my artist friend with his signup and we're still getting stuck at the same point! He has gotten his confirmation email but, upon clicking the confirmation link, he gets the sms confirmation screen with the country code and phone number input boxes. When country code and phone number is entered, if you click on the "continue" button, no response is obtained again. Once, the response was that an sms will be sent to the mobile number but, no SMS was sent!

I tried changing authentication mobile number to my private line to ascertain if the sms service was just having troubles with his (the artist's) mobile number but, with my own line, the response was the same... No SMS sent, "continue" button responds but, on click, does not fulfill request.

His (the artist's) signup was attempted on his mobile phone, a Tecno WX3 (Android 7.0).

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try a new signup with new mail and phone

  ·  6 years ago (edited)

Sir, I tried for someone else last week, a different mail and phone.

I discussed it in the post.

many of my friends had this problem and never came back again .. hopefully it get fixed soon

Hopefully.
I hope @steemitblog, @support and all other relevant response media of the Steemit platform get this post and work on it.

I think this has been rectified. One of the two people I was assisting was able to register 2 days ago. The other one told me he was getting stuck in captchas.

So, kudos to the Steemit team.