I would like begin this post saying offenses, but I will spare and respect you reader. I have been using Poloniex since 2012 and have never had any problems with deposits, withdrawals, trading, etc., everything was perfect. But I realized from a few months until today that everything has changed. The symptoms I see is a total abandonment with customer satisfaction that credits (invests) and entrusts them their money.
The first symptom was the deletion of the Trollbox, which, although the Trolls actually appeared there only to FUD, that chat was what "warmed" the negotiations and was the first support contact with this exchange. Second symptom is precisely the problem that I am facing today that is to deposit my money in Poloniex, not see my money arrive in them even the address being correct, send a support ticket and after 9 hours, have no response.
I just place a sell order with my Bytecoins, that wallet been disabled for weeks, XMR seems to be working so I am gonna withdraw it there. Hopefully all goes well, I smell the rat and hopefulle everything goes through before the system caves in
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9 hours? I've been waiting for 18 days and 17 hours for a reply! Consider moving to Bittrex (at least, that's what I did)
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Absurd...I will do this for sure. Thanks @dimitrisp
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Yup, Bettrix can be an option for Poloneix, but as Poloneix will lose users, then they will surely look into it, I think .. .. :)
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Yep, loads of people including myself in the same boat with Steem. If this was more than 1 wallet it would be more of an concern. I must be the only one thats glad the troll box is missing i used to have it minimized anyway. Too many users and the text scrolling faster than i could read it. Support got back to me within an hour saying steem is in maintance mode
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I saw today and they temporarily disabled receiving SBDs :/
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Vamos ver nΓ© cara...me sinto lesado vendo o meu dinheiro "sequestrado" por eles...
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Seems you are not alone in your issues with Poloniex.
I've used Bittrex for several altcoins including Steem and it was reasonably fast and easy to use.
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Man, sorry about that...
I'm with you on the Trollbox - if they've disabled it to put everyone into customer service, then why not actually have everyone into customer service?
Bittrex and Cryptopia are two good alternatives.
Hang in there, man...they'll figure it out.
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For me it only remains to wait and pray for my little SBD to be in my account soon ...Thanks for your words @davevandewalle
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Ya. I saw some people are giving the same warning here. I think we better avoid this exchange. Is Bittrex a better choice?
I used blocktrade before. But I leant that the fee is higher with blocktrades.
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Yes, Blocktrades has a very high fee. I use Changelly a lot, less fee.
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I deposited over 200 SBD yesterday that disappeared the same way and spoke to others here on steemit that suffered the same fate that the deposit was not credited to their account. Now we have to wait for them to sort it and hope our money is safe and will be paid into our accounts.
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For us only wait and pray...
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@jsantana I feel your frustration... A couple of days ago I was there too. I had quite a few ETH stuck with them and till this day I haven't heard from them 12 days later. Luckily the ether made it to me.
It seems they are totally flooded with all the hype and problems going on right now. That's no excuse but many exchanges seem to face problems.
It's defenately time that they step up their game too.
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The solution to this is finally Steem being on decentralized platforms like Bitsquare. I've been using Bitsquare since 2014 and it's great and safe.
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Yeah I was done with them a month ago, bittrex is so much better π
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Totally agree with you @jsantana.
I'm writting a series of posts to find alternatives. You migth be interested in reading them. πβ€
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I will take a look @marieta88
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So many people have stories about difficulties with poloniex at the moment. I'd definitely be transferring to another exchange rather than wait for something bad to go down.
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It is getting very hard to ignore the complaints about deposit and withdrawal issues. It smells exactly like MtGox back in the day.
Poloniex, get your act together!
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All users are complaining, we need answers.
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Must be a frustrating experience specially with the lack of their good support
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I entrusted my money to them and they do not say anything. That's absurd, at the very least.
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Yes, the lack of any kind of official support is driving many people nuts.. but I just hope this is temporary
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Hello @jsantana,
It gives us pleasure to inform you that your have been chosen to cast vote with 5% VP from "royalmacro" trail.
Learn more about the Royalmacro Trail here!
If you wish to support this initiative, join the Royalmacro voting trail on Streemian. Every vote counts!
We hope to see you continuing to post some great stuff on Steemit!
Good luck!
@royalmacro
Unfortunately, 24 Hours Older Posts Are Not Eligible To Get Votes From All Other Members Of The Curation Trail
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This post received a 3.4% upvote from @randowhale thanks to @jsantana! For more information, click here!
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