Poloniex Never More! πŸ‘ŠπŸ”₯

in steemit β€’Β  7 years agoΒ  (edited)

Never More!.jpg

I would like begin this post saying offenses, but I will spare and respect you reader. I have been using Poloniex since 2012 and have never had any problems with deposits, withdrawals, trading, etc., everything was perfect. But I realized from a few months until today that everything has changed. The symptoms I see is a total abandonment with customer satisfaction that credits (invests) and entrusts them their money.

  1. The first symptom was the deletion of the Trollbox, which, although the Trolls actually appeared there only to FUD, that chat was what "warmed" the negotiations and was the first support contact with this exchange.

  2. Second symptom is precisely the problem that I am facing today that is to deposit my money in Poloniex, not see my money arrive in them even the address being correct, send a support ticket and after 9 hours, have no response.

I deposited 30 SBD yesterday at Poloniex...

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Here is my deposit slip


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I went to check my deposit on @poloniex page and it was confirmed that I correctly sent my 30 SBD


For many here is little money, an insignificant amount, but for me it is not. I'm not a "Steemit Celebrity" who earns for example 300, 400, 500, 1k SBD per post, is every day on the trending page and I don't have the whales by my side to ensure this. I live in an underdeveloped country where every dollar is very valuable and these 30 SBD are sure for me missing because only I know how much I worked and waited to earn those 30 SBD.

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My support ticket for Poloniex. 9 hours and nothing


What revolts me beyond the incompetence of Poloniex in not responding to its users in their deposits is the silence of those who make the Steemit platform. No communication on @steemitblog, nobody says anything and users are exposed to being harmed as many here are being. We need an official position from the developers of the platform, how many of us will still be victims of this?

polo scam.jpg


I hopefully went to see the SBD page today and look at the surprise: "Deposits and withdrawals suspended".


For today and forever the certainty that I have is that I never deposit or business 1 cent in Poloniex. My funds are all being sent to my wallets. Poloniex Never More!


Thanks for reading my post!

Obrigado por ter lido o meu post!


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I just place a sell order with my Bytecoins, that wallet been disabled for weeks, XMR seems to be working so I am gonna withdraw it there. Hopefully all goes well, I smell the rat and hopefulle everything goes through before the system caves in

Β  Β· Β 7 years agoΒ (edited)

9 hours? I've been waiting for 18 days and 17 hours for a reply! Consider moving to Bittrex (at least, that's what I did)

Β  Β· Β 7 years agoΒ 

Absurd...I will do this for sure. Thanks @dimitrisp

Β  Β· Β 7 years agoΒ 

Yup, Bettrix can be an option for Poloneix, but as Poloneix will lose users, then they will surely look into it, I think .. .. :)

Yep, loads of people including myself in the same boat with Steem. If this was more than 1 wallet it would be more of an concern. I must be the only one thats glad the troll box is missing i used to have it minimized anyway. Too many users and the text scrolling faster than i could read it. Support got back to me within an hour saying steem is in maintance mode

Β  Β· Β 7 years agoΒ 

I saw today and they temporarily disabled receiving SBDs :/

Β  Β· Β 7 years agoΒ 

Vamos ver nΓ© cara...me sinto lesado vendo o meu dinheiro "sequestrado" por eles...

Seems you are not alone in your issues with Poloniex.

I've used Bittrex for several altcoins including Steem and it was reasonably fast and easy to use.

Man, sorry about that...

I'm with you on the Trollbox - if they've disabled it to put everyone into customer service, then why not actually have everyone into customer service?

Bittrex and Cryptopia are two good alternatives.

Hang in there, man...they'll figure it out.

Β  Β· Β 7 years agoΒ 

For me it only remains to wait and pray for my little SBD to be in my account soon ...Thanks for your words @davevandewalle

Β  Β· Β 7 years agoΒ 

Ya. I saw some people are giving the same warning here. I think we better avoid this exchange. Is Bittrex a better choice?

I used blocktrade before. But I leant that the fee is higher with blocktrades.

Β  Β· Β 7 years agoΒ 

Yes, Blocktrades has a very high fee. I use Changelly a lot, less fee.

I deposited over 200 SBD yesterday that disappeared the same way and spoke to others here on steemit that suffered the same fate that the deposit was not credited to their account. Now we have to wait for them to sort it and hope our money is safe and will be paid into our accounts.

Β  Β· Β 7 years agoΒ 

For us only wait and pray...

@jsantana I feel your frustration... A couple of days ago I was there too. I had quite a few ETH stuck with them and till this day I haven't heard from them 12 days later. Luckily the ether made it to me.

It seems they are totally flooded with all the hype and problems going on right now. That's no excuse but many exchanges seem to face problems.

It's defenately time that they step up their game too.

Β  Β· Β 7 years agoΒ 

The solution to this is finally Steem being on decentralized platforms like Bitsquare. I've been using Bitsquare since 2014 and it's great and safe.

Β  Β· Β 7 years agoΒ 

Yeah I was done with them a month ago, bittrex is so much better πŸ™

Totally agree with you @jsantana.
I'm writting a series of posts to find alternatives. You migth be interested in reading them. 😊❀

Β  Β· Β 7 years agoΒ 

I will take a look @marieta88

Β  Β· Β 7 years agoΒ 

So many people have stories about difficulties with poloniex at the moment. I'd definitely be transferring to another exchange rather than wait for something bad to go down.

Β  Β· Β 7 years agoΒ 

It is getting very hard to ignore the complaints about deposit and withdrawal issues. It smells exactly like MtGox back in the day.

Poloniex, get your act together!

Β  Β· Β 7 years agoΒ 

All users are complaining, we need answers.

Β  Β· Β 7 years agoΒ 

Must be a frustrating experience specially with the lack of their good support

Β  Β· Β 7 years agoΒ 

I entrusted my money to them and they do not say anything. That's absurd, at the very least.

Β  Β· Β 7 years agoΒ 

Yes, the lack of any kind of official support is driving many people nuts.. but I just hope this is temporary

Hello @jsantana,

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