Consumers are loyal to experience, not brands
Customers have no loyalty to a brand, they’re loyal to the experience that they get from that brand. Catch Ted Rubin’s insights on crafting such experiences.
Contrastive Learning in NLP
Contrastive learning is used to train a model to learn representations of images or sentences using vectors. We’ll explore how it works in this article.
7 prime reasons to invest in conversational automation
The greatest transformation the digital revolution has brought us is the need to collaborate. Partner up with Engati and watch your business reach new heights
7 prime reasons to invest in conversational automation
The greatest transformation the digital revolution has brought us is the need to collaborate. Partner up with Engati and watch your business reach new heights
3 companies winning it with conversational commerce
In an effort to provide the best possible shopping experience, e-commerce has turned towards adopting conversational commerce methods. Here’s our guide.
Conversational Design: Tips, tricks, and how to nail it
Poor experiences w chatbots can be attributed to only one thing: Awful conversational design. This guide aims to help you navigate through the best practices.
How conversational marketing wins more conversions?
Want to learn how you can use conversational marketing to generate more leads and drive more marketing & sales conversions for your business? Check this out!
4 E-commerce giants crushing it with conversational selling
The art of selling is seeing an evolution in motion. From door-to-door to conversational selling. Here are 4 E-commerce companies crushing it with this method.
How to craft conversational UI of a Chatbot
If you understand Conversational UI, then it’s time to move forward and understand what all is required while crafting conversational UI of the chatbot.
Coronavirus precautions for businesses
Businesses around the world need to protect themselves, their employees, and customers from the coronavirus pandemic. Here are a few coronavirus precautions.
How much does it cost to give great customer service?
Shep Hyken shows you how to take care of your customers and provide first-class customer service and experience without breaking the bank. Check it out!
Understanding COVID-19’s impact on business
Covid-19 is having a major impact on business. Small businesses and businesses in the hospitality, travel, and tourism sector are impacted the most.Check it out
How to create a good chatbot
Creating a good chatbot has its challenges. In this blog, we’re going over what makes a chatbot good and how to take your chatbot from good to great with Engati
3 easy steps to create your own Telegram chatbot
Want to learn how to create a chatbot for Telegram? Check this article out for the easiest way to create your Telegram chatbot with low-to-no coding..
How to Create WhatsApp Chatbot in 5 Steps [For Free in 2023]
Here’s the easiest and best way for you to create WhatsApp chatbot without writing a line of code in 2023. Follow this 5-step guide to build your WhatsApp bot
Acquisition V/S Retention: The WAR is on
What’s more important — customer acquisition or retention? They’re both critical but the better question is — What’s more important for your business right now?
Customer and employee criticism: your leverage tool for growth
Customer experience expert, Ricardo Saltz Gulko, shares his insights on fueling your customer experiences with criticism from customers and employees.