Even though technology has increased how organizations can be more productive, many companies and enterprises still don’t run as efficiently as possible. That’s why most employers and businesses need staff members that understand the full potential of how information and communication technology can enhance their workplace success and growth. The best communicators really understand what efficient communication is and how the new technology can help their companies as a system integration company here in the Philippines, it is certain that these companies will grow in the future.
What is Information and Communication Technology
Information and communication technology skills refer to one’s ability to converse or communicate with people using various techniques and technologies. Similar to information technology, ICT refers to the technology used for everyday and regular tasks such as making a video call, sending an email, searching the internet, using your mobile phone or tablet and the list goes on. ICT skills can also be included in the ability to use older communication technologies such as television, radios and telephones.
Types of ICT Skills
Online Research - almost every job requires at least some form of online research. Whether you are looking up a new lesson plan in a subject or just checking out the latest news on different competitors of your company, you need to have the ability to look through and assess all the information online to find out what you need. For example, if you want to get the services of a unified communications solutions provider, you can search it on the internet and for sure there are companies that can give you those kinds of services. This includes basic online information management skills.
Email Management and Setup - being able to successfully and effectively communicate via email is important to any job. You will need to send emails to employers, clients and to your colleagues as well. Businesses expect their employees to write professionally and compose a well-written email as well as respond promptly to messages received in their inboxes.
Online Collaboration - is a wide category that refers to any means of sharing information with your coworkers, clients or supervisors. This includes providing feedback on a project, adding a meeting to a shared online calendar, and holding an online video conference with colleagues.
Social Media Management - some positions require you to use social media as a part of your job. For example, many people working in marketing tend to update or manage a company’s social media presence or platform. Even if this is not your main role, employers increasingly look for employees with basic social media literacy. The more you know about the benefits and limits of the social media world, the more you can begin to use that media knowledge invaluable ways at work.
Data Management and Inquiries - from researchers to administrative assistants to teachers, everyone needs to be able to manage and develop data using spreadsheets. Furthermore, they have to be able to analyze and understand the data and recognize its patterns and trends. Fluency in this type of program like Microsoft Excel is now critical in today’s job market.