If you have questions about your Card or need to request a replacement Card, please contact Customer Care.
To reach a Customer Care Representative call 1-800-571-1376.
Or write to:
Vanilla Visa Gift Card Customer Care
PO Box 826
Fortson, GA 31808
https://vanillagiftscards.com/vanilla-visa-gift-card-balance.php
Tip: Your Customer Care number is located on the back of your Card.