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If you are trying to sweep your Segwit address you may be experiencing issues on Coinomi. The issue has been patched in the newest update in March of 2020 but if you are running an older version then you might still be experiencing the issue. There are two main reasons why your application could be crashing so we will explore both options. If you have any questions during this guide comment and we will get back to you ASAP.
Introduction
Today we will be discussing the two reasons that your Coinomi app is crashing and we will give a step by step solution. Although the issue was patched recently, you could still be encountering it as people have reported it even after the update. If you follow each step and your problem has not been resolved then you should contact the Coinomi support team.
Steps to fix
Update your Ledger Live Wallet, most issues occurs by outdated version:
Using another mobile device
Step 1: Try using an Android device if you have one available to make a transaction. You can recovery your wallet on the device and then be able to complete the sweep on it.
Since your recovery phrase is universal on the blockchain, you can input your recovery seed on any application that has this option enabled. So, you could add the same Coinomi wallet across all the platforms without any issues. Most platforms will automatically sync with the blockchain, and so does Coinomi.
Will there be any connection issues when going across devices?
If you try and send the same payment twice, it will not work because the blockchain needs to sync to make a payment, so you will not have the money locked in. Address operations are done locally so you can make addresses by going to “Receive” and then “Add new address.”
Local actions
When you have the same wallet across different platforms, you must pay attention to the local actions. When you create a wallet or new address, it will be saved on your local device, so if you create a wallet address on IOS and perform the same action on android, you will get the same address. This can lead to a privacy leak if you are trying to hide your finances.
Steps
Windows users
After you have updated to the 2.0 version you may be experiencing crashes.
Do not click the Restart button as it will cause your device to run into connection issues.
Step 1: Close your Coinomi application.
Step 2: Download the Microsoft Visual C++ redistributable package.
Step 3: Once you have downloaded the file you can open it on your PC.
**Step 4: **You will need to have the required components to successfully install the file.
**Step 5: **You will now be able to use coinomi without any interruptions.
Linux/MacOS
If you have a Linux or a Mac you can follow the step by step guide here.
Conclusion
It can be frustrating to have your app crash after and update, especially if you are trying to sell your cryptocurrency, but don’t panic. Your cryptocurrency is safe, as it is verified on the blockchain. If the app keeps crashing and doesn’t work and you need your cryptocurrency ASAP, you could recover your wallet on another desktop wallet to access your crypto. This method is not recommended as your private key will be exposed over the internet, so its recommended that you wait until the Ledger team patches the error.