How To: Report bugs to Ledger

Source: [https://play.google.com/store/apps/details?id=com.ledger.live&hl=en_US](https://play.google.com/store/apps/details?id=com.ledger.live&hl=en_US)
If you ever encounter problems with Ledger Live and can’t find a solution, you can always submit a bug to the team. The team can review your issue and help you resolve the issue. You mustn’t sit on the issue for long as it could potentially be a problem that others have that could be solved, or it could be an exploit that needs to be patched for everyone.

Introduction

Today we are going to cover how you can submit a bug/error to the team and get it resolved as quickly as possible. It is crucial not to panic and rant online about your issue; it is best to act correctly and get it solved.

Methods

Most of the Ledger Live issues can be resolve by updating Ledger Live application!

Download last version Ledger Live for:

**Download Ledger Live for Windows**
**Download Ledger Live for Android**
**Download Ledger Live for MAC OS**
Method 1: You can visit the resolution center and submit a ticket that will be reviewed by the team. This option allows you to explain precisely what the problem is and how the error is being presented to you. You must explain the error and provide a video/picture if possible. This is not the best way to request an update.
Method 2: If the resolution center does not work for you, Reddit can be a great place to get direct help from the community. It is best to use the above method first, as your error could be potentially dangerous in which it would be best if the error wasn’t made publicly.
Method 3: The last and final approach would be to contact Ledger on Twitter. Their support staff will help you through the steps to fixing the problem if it is a simple fix, or they can point you in the right direction of where to find help. Make sure that you are contacting the verified Ledger account as there are a lot of imposters.

Conclusion

It can be extremely frustrating to run into errors while you are trying to make a transaction; however, the best thing to do is calmly contact the support for help. Most mistakes can be solved by reading available online guides; however, in some cases, the problem might run a little deeper and require the community or developers to look. In any case, your issue will be resolved as quickly as possible, and you can be ensured that your coins are safe.